General Terms of Sale

Last updated: 17 August 2026

These General Terms of Sale govern purchases made through the Lymphroot website.

By placing an order on our site, you accept these terms in full.

1. Company information

Brand: Lymphroot

Contact email: livianna@outlook.com

2. Products

Lymphroot offers personal care and beauty products through its online store.

We make every effort to ensure that product descriptions, images and prices are as accurate as possible. Small variations may nonetheless occur due to product updates or differences in screen display.

3. Prices

All prices shown on the site are stated in the currency applicable to the customer's country.

Lymphroot reserves the right to change prices at any time, but the price applied will be the one in force at the moment of purchase.

4. Orders

Once an order is placed you will receive a confirmation email.

Lymphroot reserves the right to cancel or refuse an order in the event of suspected fraud, a pricing error, or payment problems.

5. Payment

We accept the various secure payment methods available at checkout.

All payments are processed through secure payment platforms.

6. Shipping

We ship to the following countries:

• Spain
• United States
• Mexico
• Chile

Orders are normally processed within 1 to 2 business days.

Estimated delivery times are:

• Spain: 5 - 8 business days
• United States: 6 - 10 business days
• Mexico: 7 - 12 business days
• Chile: 7 - 12 business days

These times are estimates and may vary due to external factors such as logistics or customs.

7. Return policy

If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.

To start a return, contact our team at livianna@outlook.com.

Return shipping costs are borne by the customer, except in the case of a defective product or an error in the order.

The product must be returned in its original, unused condition.

8. Defective or damaged products

If you receive a defective or damaged product, contact us within 48 hours of delivery with photos of the product.

Our team will assess the situation and offer a replacement or refund where appropriate.

9. Liability

Lymphroot will not be responsible for delivery delays or problems caused by:

• carriers
• customs processes
• weather conditions
• errors in the address provided by the customer

10. Intellectual property

All content on the site (text, images, logos, design and so on) is the property of Lymphroot and is protected by intellectual property law.

Any reproduction or use without authorisation is prohibited.

11. Changes to these terms

Lymphroot reserves the right to change these General Terms of Sale at any time.

The applicable terms will be those in force at the moment of purchase.

12. Contact

For any question about your order or these terms: livianna@outlook.com